These Shipping Terms outline the delivery services applicable to your purchase of furniture products on the official Plank Perch Home LLC website. We are committed to providing our customers with a reliable and transparent logistics experience.

I. Delivery Coverage
Plank Perch Home LLC offers both domestic (within the U.S.) and international shipping services.
Orders may be placed using a domestic U.S. shipping address or a supported international shipping address.
Delivery services for different countries or regions may vary due to logistical restrictions.
In the event that we are unable to deliver to a specific region, we will notify you promptly and assist in resolving the order.

II. Order Processing Time
Once you have successfully placed an order and completed payment, we will arrange for processing as quickly as possible:
Order Processing Time: 1–3 business days.
Processing time excludes weekends and public holidays.
Once order processing is complete, the order will proceed to the shipping stage.

III. Shipping Time
All orders are shipped via standard shipping methods; estimated shipping times are as follows:
Domestic U.S. Shipping:
Standard Shipping Time: 5–10 business days.
Total Estimated Delivery Time: 6–13 business days (including processing time).
International Shipping:
Standard Shipping Time: 10–20 business days.
Total Estimated Delivery Time: 11–23 business days (including processing time).
Actual delivery times may be subject to delays caused by customs clearance, regional variations, weather conditions, or peak shipping periods.

IV. Logistics Partners
To ensure shipping efficiency and package security, we partner with various international and local logistics providers, including but not limited to:
UPS (United Parcel Service)
FedEx
USPS (United States Postal Service)
DHL
Our system will automatically select the most suitable carrier based on the order destination, package dimensions, and shipping efficiency.

V. Delivery Instructions
All orders are shipped in accordance with our standard procedures.
Once your package has been dispatched, you will receive a notification email containing tracking information.
International orders may require customs clearance procedures; specific requirements are subject to the customs policies of the destination country/region.
Please ensure that your shipping address is accurate and complete to avoid delivery delays or failures.

VI. Customs Duties and Taxes
International orders may incur customs duties, VAT, or other import fees during transit. The specific fees are determined by the customs authorities of the destination country/region and are typically the responsibility of the recipient.

VII. Force Majeure Statement
Delivery times may be subject to delays in the event of adverse weather conditions, public holidays, customs delays, traffic restrictions, or other force majeure factors. We will make every effort to coordinate logistics resources to ensure that your order is delivered as soon as possible.