This Privacy Policy outlines how Plank Perch Home LLC collects, uses, stores, and protects your personal information as you use this website and its related services. We place a high priority on the security of your privacy and are committed to handling and protecting your information in accordance with applicable laws and regulations.

I. Information Collection
When you visit or use our website, we may collect the following types of information:
Personal Information: Such as your name, contact number, email address, shipping address, etc., used for order processing and customer service.
Transaction Information: Including order details, payment status, and purchase history, used to complete transactions and provide after-sales support.
Device and Browsing Information: Such as your IP address, browser type, access times, and page visit records, used to optimize the website experience and for security management.

II. Use of Information
The information we collect will be used for the following purposes:
Processing your orders and providing delivery services
Providing customer support and after-sales services
Optimizing website functionality and user experience
Conducting security monitoring and risk prevention
Sending promotional information or updates, subject to your consent

III. Information Protection
Plank Perch Home LLC employs reasonable technical and administrative measures to safeguard the security of your personal information and to prevent unauthorized access, disclosure, alteration, or loss. We utilize encryption technologies and secure servers to ensure the security of data transmission and storage.

IV. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share necessary information under the following circumstances:
Sharing shipping information with logistics companies to fulfill deliveries
Sharing transaction information with payment service providers to process payments
Disclosing information in compliance with laws, regulations, or government requests
All third-party partners are required to adhere to strict privacy protection obligations.

V. Use of Cookies
Our website may use Cookies and similar technologies to enhance the user experience, analyze website traffic, and optimize service content. You may choose to disable Cookies in your browser settings; however, doing so may affect the proper functioning of certain features.

VI. User Rights
You have the right to access, correct, or delete your personal information, and you may contact us at any time to submit such requests.

VII. Updates to the Privacy Policy
We may update this Privacy Policy periodically in response to business adjustments or legal requirements. Any updates will be published on the website; we will not provide separate individual notifications regarding such changes.